Caerphilly Homes Your Rent - Your Views

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Consultation has concluded

Caerphilly Homes needs your help again with its Autumn 2023 Your Rent – Your View survey.

We want tenants to give us their views on whether they think their rent is fair and affordable. We also want to know more about how the cost of living is affecting tenants.

Feedback will be used by the Council when deciding on rent charges for 2024/25 and to understand how we can help tenants in the future.

Have your say

Tenants are asked to give their views by completing a brief online survey.

Every tenant who enters and provides their contact details will be entered into a prize draw – there’s £150 for one lucky winner and 3 more will win £60 in shopping vouchers.

The survey will end on Monday 9th October 2023.

This survey is available in Welsh. It is available in other languages and formats on request. We can also complete the survey over the telephone with you.

Please get in touch on 01443 811433 / 01443 811434 or you can email us at tenantinvolvement@caerphilly.gov.uk

Why are we consulting?

The Housing (Wales) Act 2014, specifies that all Local Housing Authorities in Wales must comply with the Social Housing Rent and Service Charge Standard, rules and guidance.

As a result, affordability for tenants must take into account the whole cost of living in a property e.g. rent, service charges and energy costs of properties, and landlords will be expected to consider these costs when setting rents each year.

To demonstrate compliance with the Standard, assurance will be required in the following areas as a minimum: Effective tenant engagement and consultation including the methodology and outcome/response.


Caerphilly Homes needs your help again with its Autumn 2023 Your Rent – Your View survey.

We want tenants to give us their views on whether they think their rent is fair and affordable. We also want to know more about how the cost of living is affecting tenants.

Feedback will be used by the Council when deciding on rent charges for 2024/25 and to understand how we can help tenants in the future.

Have your say

Tenants are asked to give their views by completing a brief online survey.

Every tenant who enters and provides their contact details will be entered into a prize draw – there’s £150 for one lucky winner and 3 more will win £60 in shopping vouchers.

The survey will end on Monday 9th October 2023.

This survey is available in Welsh. It is available in other languages and formats on request. We can also complete the survey over the telephone with you.

Please get in touch on 01443 811433 / 01443 811434 or you can email us at tenantinvolvement@caerphilly.gov.uk

Why are we consulting?

The Housing (Wales) Act 2014, specifies that all Local Housing Authorities in Wales must comply with the Social Housing Rent and Service Charge Standard, rules and guidance.

As a result, affordability for tenants must take into account the whole cost of living in a property e.g. rent, service charges and energy costs of properties, and landlords will be expected to consider these costs when setting rents each year.

To demonstrate compliance with the Standard, assurance will be required in the following areas as a minimum: Effective tenant engagement and consultation including the methodology and outcome/response.