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We’re making it easier to book leisure activities, including park grass pitches. As part of our upgrade to a new Leisure Management System (LMS), we’re moving away from the current booking process and switching to an updated system.
The new platform will be designed to simplify things and give you a smoother, more user-friendly experience when making bookingsand managing youraccount.
We want to hear from you
To ensure the new solution meets the needs of both customers and staff, we are engaging with users. This will allow us to gather insights into:
Users experiences with the current system and booking process
Issues or limitations they may face
Features and improvements they would like to see in the new system
Suggestions for streamlining and improving the overall user journey
Mae'r arolwg hwn ar gael yn Gymraeg. Mae ar gael mewn ieithoedd a fformatau eraill ar gais. This survey is available in Welsh. It is available in other languages and formats on request.
Expected outcomes
We’re gathering ideas and feedback to help us choose an innovative Leisure Management System (LMS) that is resilient, efficient and customer centric. The aim is to make things easier and better for customers by using a smart, future-ready solution that improves customer experience from start to finish.
We’re working towards creating new, customer-focused ways of doing things, making sure the booking process and other services are simple, smooth and centred around what people want.
We’re making it easier to book leisure activities, including park grass pitches. As part of our upgrade to a new Leisure Management System (LMS), we’re moving away from the current booking process and switching to an updated system.
The new platform will be designed to simplify things and give you a smoother, more user-friendly experience when making bookingsand managing youraccount.
We want to hear from you
To ensure the new solution meets the needs of both customers and staff, we are engaging with users. This will allow us to gather insights into:
Users experiences with the current system and booking process
Issues or limitations they may face
Features and improvements they would like to see in the new system
Suggestions for streamlining and improving the overall user journey
Mae'r arolwg hwn ar gael yn Gymraeg. Mae ar gael mewn ieithoedd a fformatau eraill ar gais. This survey is available in Welsh. It is available in other languages and formats on request.
Expected outcomes
We’re gathering ideas and feedback to help us choose an innovative Leisure Management System (LMS) that is resilient, efficient and customer centric. The aim is to make things easier and better for customers by using a smart, future-ready solution that improves customer experience from start to finish.
We’re working towards creating new, customer-focused ways of doing things, making sure the booking process and other services are simple, smooth and centred around what people want.
